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Simplify and improve the Plaid account migration/transfer flow

Feature Requests

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Simplify and improve the Plaid account migration/transfer flow

The current workflow for migrating or transferring accounts to Plaid in the iOS app involves too many screens, unclear instructions, and a manual account-matching step that many users find overwhelming or confusing enough to abandon entirely.

Key improvements requested:
1. Smarter automatic account matching – if the last 4 digits of an account number match, the app should pre-select that match and simply ask the user to confirm, rather than requiring a manual matching process.
2. Fewer screens – reduce the number of steps required to complete a migration.
3. Clearer instructions at each step – users should always know where they are in the process and what they need to do next.
4. A streamlined 4-step flow: select account to transfer → sign in to institution → confirm matched account → finish.

The current design causes users (including technically proficient ones) to abandon the process repeatedly. A simpler, more guided flow would improve completion rates significantly, especially for less technical users.

Yuval Shuminer shared this idea

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